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Pic Scanner Gold – How to Back Up and Restore Your Scans

In order to assure privacy of your family photos, Pic Scanner Gold saves scans only on the device with which you scan them. This gives you complete control over your photos, because they are never stored in a server. However, this also means that you must periodically back up the photos on your computer, in a cloud storage service, or on another iPhone to iPad. It’s easy, and you can do it in a minute or two with our Back Up feature.

Backup function in Pic Scanner Gold app
To use Backup function in Pic Scanner Gold, tap Menu > Backup

Why back up photos?

By default, your scans and albums stay only on the iPhone or iPad with which you scan them. So if you lose the device, or it malfunctions, or you delete Pic Scanner from the device, you’ll lose all your precious memories. This is why backing up and saving photos offline is essential.

When to use Back Up

You can use the Back Up feature for the following cases:

  • When you buy a new iPhone or iPad, and want to transfer photos, albums and captions from Pic Scanner Gold on old device to new device
  • To transfer photos, albums and captions from iPhone to iPad, or from iPad to iPhone
  • To make a back up of your photos, albums and caption on your computer or in a cloud location e.g. Dropbox, Google Photos etc.

When not to use Back Up

This feature isn’t meant for transferring scans from Pic Scanner (our lite app) to Pic Scanner Gold on the same device. To do this, use the Migrate function in Pic Scanner.

Also don’t use Back Up to export photos to Camera Roll, Facebook, email etc. The function for this is Export. Go to Gallery or an album > tap Select > choose the photos for export > Export > select from the export options shown. For an expanded list of export options, tap Show All.

Copy from one iOS device to another

To transfer assets from old iPhone to new, or from iPhone to iPad, first ensure that you have Pic Scanner Gold on both devices, both devices use the same WIFI, and Airdrop is ‘on’ on both.

Launch Pic Scanner on the source device > tap Menu > Back Up. You’ll see the message below:

Select Transfer All, Selected Photos or Selected Albums. Tapping Transfer All will compress all photos, albums and captions and display export options. Selected Photos or Selected Albums let you choose which photos or albums to transfer.

In export options, the target device will appear under Airdrop. This may take 3-4 seconds. Select the target device (the device to which you want to transfer the assets. If the target device asks you to accept incoming files, do so – and everything is saved to Pic Scanner on the target device (This doesn’t overwrite any existing photos.)

Copy from iOS device to Mac

To make a full back up of all photos, albums and captions from Pic Scanner Gold on your iPhone or iPad to your Mac, first check whether or not your Mac and iOS device support Airdrop.

> For Macs that support Airdrop:

Ensure that the iOS device and the Mac are both on the same WIFI network, and Airdrop is enabled on both. Then follow Steps 2 and 3 listed above (Below are the screens and messages you will see).

Once export options are displayed, wait until the Mac appears in the list of Airdrop devices. Select it. If Mac asks you to accept the incoming file, accept. The backup is saved as a zip file on the Mac.

> For Macs that don’t support Airdrop:

Do you have an older Mac that doesn’t support Airdrop, or you can’t use Airdrop for any reason? If so, follow Steps 2 and 3 above. And then, in export options, choose Files > Desktop. The backup are saved as a zip file on the Mac. Save the zip file backup in iCloud, Dropbox or another cloud service, and give it a name you’ll remember, should you need to restore from it.

To view the photos on Mac and share them, unzip the backup. The unzipped folder will contain a number of files and sub-folders. Click open Splitted_Images, and you’ll see all the photos from Gallery screen on Pic Scanner Gold.

How often should you back up files?

Whenever you scan photos, create or edit albums or captions, your app data changes – and this is the trigger to make a new backup. Keep two or three recent backups, because more is better than less! It’s fast, and once you’ve unlocked Back Up, you have unlimited use of this feature.

Restoring photos from backup to iPhone or iPad

If you lose or damage your iPhone or iPad, or delete Pic Scanner Gold from your iOS device, you can restore all app data using the last backup on your Mac. Here’s how:

  1. Locate the latest backup on your Mac, and change its file extension from .zip to .psmf. You may get an alert asking you to confirm the change – accept it.
  2. Ensure that the iOS device and the Mac are both on the same WIFI network and Airdrop is ‘ON’ on both. Install Pic Scanner Gold on the iOS device.
  3. Send the .psmf file to iPhone or iPad via airdrop. If the iOS device asks whether to accept incoming files, accept. Pic Scanner Gold is automatically launched on the iOS device and the backup extracted into the app.

If anything is unclear or you get stuck somewhere, please email us via the app.

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